1. Cancellation during the contracted period

No refund will be made after payment is completed, regardless of payment method.

If you notify us that you will withdraw from a course on the day of a scheduled class, then the day’s class will be counted as a taken class rather than an untaken class regardless of the time you contact us.
 

2. If we are unable to provide lessons 

If we are unable to offer lessons on a given day, we reserve the right to cancel lessons. To the greatest possible extent, we will make efforts to offer make-up lessons. If we are able to offer make-up lessons, we will not issue refunds on make-up lesson fees, regardless of student attendance on that day. In the event that we are unable to offer make-up lessons, we will issue refunds on the lesson fees for the missed lessons.

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3. Disclaimer

We are not responsible for any suspensions or changes of service due to unforeseen events such as natural disasters, fire, power outage, war, riot, etc.

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